The customer service bar has just been jacked way the hell up
Posted on October 31st, 2007 by Soni Pitts
Is your customer service capable of inspiring a post like this? If your employees or business isn’t capable or willing to respond like Zappos did, you’re gonna get your ass handed to you by those who can and do.
And the thing is, it cost them almost nothing.
business, customer retention, customer service, zappos
Discussion Area - Leave a Comment